Paving the way to the future with Lao Telecommunication
The company wins at the 2023 Asian Telecom Awards.
As the largest telecommunications provider in the Lao PDR, Lao Telecommunication Public Company (LTC) offers the widest coverage across the country with their pioneering efforts such as being the first to offer 3G services in the country as well as 4G and 4.5G service offerings. With their release of 5G services in 2020, the company became the 2nd company in Southeast Asia to offer 5G and emphasised their commitment to providing quality, winning the Mobile Operator of the Year - Laos Award at the 2023 Asian Telecom Awards.
The awards programme recognises the efforts of telco companies who have successfully navigated a changing market by delivering high-quality services and offerings, and LTC’s willingness to adapt to the needs and requirements of their consumers distinguished them from their competitors.
The company has also offered non-telco services such as the country’s first e-wallet app named M-Money, wholly owned by their subsidiary Lao Mobile Money Sole Company. This move shows the company’s initiative to provide the latest innovative services for its customers.
Alongside this success, LTC was also the first to develop a Network Operations Center (NOC) and a Service Operations Center (SOC) that were both awarded an ISO certification, being the first ones to do so in Laos. The NOC and SOC help LTC ensure network integrity and uninterrupted connectivity for their customers, especially during times when demand is at its highest.
Within the Lao PDR market, LTC and its wholly-owned subsidiary TPlus Digital Sole Company own a market share of 60% combined, with the latter catering to the more valued teen segment through innovative promotions and products. TPlus has had the Dortmund soccer team tie-ins and the Minions tie-in projects to further market their services towards the younger demographic.
Currently, LTC serves over 3.5 million mobile subscribers and operates 4,000 LTE cell sites, 700 LTE-A BTS and ten 5G base stations. Their Fibre-to-the-home (FTTH) broadband subscriptions have also grown to well over 100,000 while their system spans 32,000km across the country, including a 4,705km DWDM backbone in their fibre transmission system.
While being the country’s largest telecom company, LTC has also engaged in corporate social responsibility projects, as they annually provide several funds for initiatives such as scholarships for students at the National University of Laos, support funds for organisations such as The Makerbox Lao, and many others.
LTC has also been at the forefront of relief efforts during times of natural disasters such as severe flooding, leading the way in raising money through donations aimed at providing assistance to people affected by the calamities.
During the Covid-19 pandemic, LTC provided support to several important initiatives such as support of medical personnel and assisting the Ministry of Education in the development of online learning tools and modes. The company strove to ensure the health and safety of the Lao people while developing ways towards the transition to a new normal environment.
The Asian Telecom Awards is presented by Asian Telecom Magazine. To view the full list of winners, click here. If you want to join the 2024 awards programme and be acclaimed for delivering cutting-edge, award-winning telco products and services to customers, please contact Julie Anne Nuñez at [email protected].