Malaysia fixed communication services revenue to grow 1.8% CAGR to 2029

The growth will be driven by the demand for fibre-optic services.

Fixed communication services, like landline telephones, broadband internet, and TV services, in Malaysia will grow 1.8% CAGR between 2024 to 2029, a report by GlobalData revealed.

Revenue will grow from $1.9b in 2024 to $2.1b in 2029, driven by the increasing demand for fixed broadband, particularly fibre-optic services. Meanwhile, fixed voice services are expected to decline due to the shift towards mobile and OTT communications.

Fixed voice service revenue will decline at a CAGR of 8.9% over 2024-2029 owing to the consumer shift from traditional telephony to mobile/over-the-top (OTT) based communication services and the subsequent decline in voice service average revenue per user (ARPU) levels.

Fixed broadband service revenue, on the other hand, will increase at a CAGR of 4.4% during 2024-2029, driven by the growing adoption of higher ARPU fibre-optic (FTTH/B) services.

GlobalData said that Telekom Malaysia will lead both fixed voice and fixed broadband segments by subscriber share through 2029. The telco’s leading position in the fixed broadband segment is driven by its strong presence in the FTTH/B service segment and continued focus on fibre network expansions.

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