B'yond Platforms Pte. Ltd. bags accolade at Asian Telecom Awards 2025
The company was recognised for its digital phone numbers platform which meets the growing demand for virtual phone numbers in today’s digital economy.
B'yond Platforms Pte. Ltd. received the Customer Service Initiative of the Year - Singapore accolade at the Asian Telecom Awards 2025 for revolutionising global communication with virtual phone numbers.
B’yond was established in 2014 and has since emerged as a leader in cloud communication solutions. It has addressed the need for companies to have flexible, cost-effective communication solutions amidst the rapid rise of the shared economy and digital-first businesses.
The rise of mobile apps, eCommerce, and digital marketplaces in sectors like transportation, retail, and hospitality only amplified this need for agile communication tools. However, as companies went global, obtaining local or international phone numbers from telecom providers became a costly and time-consuming task.
B’yond was created to solve this problem by providing a seamless, on-demand solution that enables businesses to easily acquire and manage virtual phone numbers anywhere in the world.
B’yond’s platform is designed to meet the cloud communication needs of global enterprises, CPaaS, UCaaS, and CCaaS platforms. It has a user-friendly online interface with real-time selection, purchase, and activation. The platform is interconnected with over 80 leading telcos globally, offering phone numbers with voice and SMS capabilities across 160 countries.
In 2019 for instance, during the onset COVID-19 pandemic, B’yond responded to the major challenges posed by lockdowns to businesses. Lockdowns disrupted traditional communication systems, resulting in companies moving their communications to the cloud and scaling their operations remotely.
B’yond provided a scalable solution to quickly deliver virtual phone numbers in bulk, ensuring businesses could stay connected with their customers and partners without the need for physical infrastructure.
With regard to market potential and impact, B’yond’s platform has proven essential as it meets the demand for flexible and scalable communication tools—which has increased since the pandemic.
As businesses adapt to hybrid work models, virtual phone numbers have become an essential part of how companies communicate with their customers and employees regardless of location. Multinational corporations have replaced traditional landlines with virtual PSTN numbers, whilst online marketplaces have used virtual numbers to protect user privacy.
The Asia Telecom Awards recognises exceptional accomplishments within the telecom industry in the Asia Pacific region. It also highlights the journey of telecom companies that have driven progress and ignited transformative shifts within the sector.
The Asian Telecom Awards is presented by Asian Telecom Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for delivering cutting-edge, award-winning telco products and services to customers, please contact Julie Anne Nuñez-Difuntorum at [email protected].
