Mobile-Technologies brings fully digital customer onboarding experience with Fingerprint Xpress | Asian Telecom
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Mobile-Technologies brings fully digital customer onboarding experience with Fingerprint Xpress

The software solution allows enterprises to leverage the ubiquity of smartphones to capture fingerprint data.

In all industries and market verticals, an engagement with a customer starts with onboarding, including the need to validate a user’s identity. A key challenge in the onboarding journey is to have a pleasant user experience along with full automation of the workflow that helps the consumer navigate throughout the entire experience.

Mobile-Technologies suite of onboarding solutions focusses on achieving the perfect balance between a digital, pleasant, and friction-free user journey on one side and the complexity of handling performance, security, and regulatory compliance on the other.

To address the challenges of fingerprint data capture, Mobile-Technologies has introduced a solution that completely reshapes the way fingerprint capture is approached. Mobile-Technologies’ software-based solution, Fingerprint Xpress, allows the capture of fingerprint data using merely smartphone cameras, eliminating the need for dedicated expensive hardware and cumbersome scanners.

Moreover, the solution exhibits remarkable flexibility, allowing enterprises to drive significant opportunities for operational efficiency and cost savings in the areas of identity management and customer onboarding. Fingerprint Xpress also boasts faster deployment and adoption, whilst contributing to increased profitability. 

Using Fingerprint Xpress, a service provider can save up to 50% of expenses related to fingerprint and biometric data capture. Service providers have also seen a reduction in authentication time by 30%, boosting productivity and user experience.

Mobile-Technologies’ breakthrough solution has been lauded at the Asian Telecom Awards 2024, as it takes home the Digital Initiative of the Year - Thailand category win for the solution.

“Fingerprint Xpress stands as a testament to innovation, effectiveness, and dynamism in Identity and Access Management, driven by biometric data capturing and validation. As service providers across various sectors, including the telecom industry, embrace this cutting-edge solution, the impact on efficiency, security, and overall operational excellence becomes evident,” the company said.

The coveted awards programme honours businesses and initiatives that have not only driven progress in the telecom industry but have also ignited transformative shifts that have reshaped the digital landscape.

The Asian Telecom Awards is presented by Asian Telecom Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for delivering cutting-edge, award-winning telco products and services to customers, please contact Julie Anne Nuñez at [email protected].

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