Smart Axiata scores double awards for HR and B2B Excellence
Smart Axiata’s innovation and employee focus earned top honours at the Asian Telecom Awards.
Smart Axiata, the leading ICT solution provider in Cambodia bagged two major titles at the prestigious Asian Telecom Awards 2024. The company was recognised for its successful introduction of 12 innovative products and services aimed at enhancing business operations for customers, whether Large Enterprises or SMEs. Smart Axiata was also honoured for the impact of its HR initiatives in amplifying the voices of every individual in the company fabric.
B2B Client Initiative of the Year
Smart Axiata goes beyond telecom products, offering technology solutions to its customers. The products and services that Smart introduced in September 2023 cover different operational aspects, including connectivity, communications, fleet management, cloud solutions, productivity, and human resources solutions. These are designed to address the evolving demands of businesses in the rapidly changing digital landscape.
It includes the reliable fibre-optic Internet service Smart Fiber+ that enhances connectivity, including Manage Equipment Services, as well as multiple options of cloud products by Smart, a collaborative plan leveraging the advancement of digital Workspace apps. The provider also offers Smart CloudPBX, a customer support service, and Smart Hybrid+, a line of plans combining postpaid and prepaid benefits, serving the best of both worlds.
Additionally, its Smart Fleet Management solution, Smart CheckinMe attendance management system, and Smart Push2Talk durable phones cater to the unique requirements of businesses operating in challenging environments.
Aside from the portfolio of products and services, Smart Axiata has partnered with local digital businesses, fostering the growth of digital business ecosystems to better serve SME customers.
These offerings have brought significant improvements to connectivity quality, digital security, cost efficiency, and operational safety.
“Our B2B initiatives are just starting, but we have already seen an increase in the number of business partners who have trusted us. We are dedicated to driving digital transformation in Cambodia and ensuring that our SME and business customers have access to innovative integrated digital and ICT solutions that meet their evolving needs. We are very optimistic about the potential for growth via the solutions we can offer to our customers,” remarked Sharif Lukman Mahfoedz, Chief Business Officer at Smart Axiata.
It has won the B2B Client Initiative of the Year - Cambodia category for this portfolio.
HR Initiative of the Year
Meanwhile, the company also went out of its way to embrace and honour the cultural mosaic that fuels the organisation through the Smart Cultural Day Initiative, in line with the reverent celebrations of the Pchum Ben Festival.
Smart Axiata recognises the power of its inherent diversity as a catalyst for workplace harmony and cultural appreciation.
The initiative encouraged employees to don their traditional attire, a visual feast that painted its offices with colours representing nations far and wide, fostering an atmosphere of unity in diversity. It also made employees prepare and share their traditional dishes.
“Witnessing the smiles, laughter, and authentic exchanges that permeated through the halls transformed our office environment profoundly. It was palpable that this initiative did more than just acknowledge individual backgrounds; it united them, creating a richer, more cohesive workforce. The result was a newfound respect and appreciation for one another, weaving a more tightly knit community within Smart. We plan to expand our Diversity, Equity, and Inclusion initiatives in upcoming projects to further cultivate the collaboration culture we aspire to achieve,” said Khak Chenda, Head of Human Resources at Smart Axiata.
Being a testament to Smart Axiata’s commitment to cultivating a workplace where employees are valued and heard, the Smart Cultural Day stands out as a shining example of effective HR initiatives. This successful event brought home the HR Initiative of the Year - Cambodia category win in the prestigious awards programme.
The Asian Telecom Awards is presented by Asian Telecom Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for delivering cutting-edge, award-winning telco products and services to customers, please contact Julie Anne Nuñez at [email protected].
