Globe Teleservices wins two accolades at Asian Telecom Awards 2026
This recognition highlights its expertise in AI-driven fraud protection and integrated telecom technology solutions.
Globe Teleservices Pte. Ltd. won AI Initiative of the Year - Malaysia and Telecom Technology Solutions Provider of the Year - Malaysia in the Asian Telecom Awards 2026. The recognition reflects the company’s focus on AI-led network protection, revenue assurance, and omnichannel connectivity for mobile network operators and enterprises across Asia, Africa, and the Middle East.
Central to this achievement is Armour, an AI-powered voice and SMS firewall developed by its tech-arm, GTS Techlabs. The platform detects and blocks fraud such as Flash Call bypass, SIM box activity, robocalls, and SMS spoofing through real-time traffic analysis. Its adaptive AI models respond to emerging threats, prevent revenue leakage, and support compliant monetisation of application-to-person traffic. Deployments across multiple markets show fraud reduction, improved message integrity, and stronger revenue performance within operator networks.
Beyond security, the company delivers an integrated portfolio that supports telecom modernisation. Entitlement Server, enables real-time entitlement, activation, and provisioning across eSIM, VoLTE, VoWiFi, and 5G services through policy-driven automation and secure system integration. Grentor - SM adds social media monitoring and analytics to help organisations manage engagement and response through a unified dashboard. CPaaS+ allows enterprises to run automated, omnichannel communication journeys spanning SMS, voice, email, messaging apps, and video with real-time reporting and analytics.
These combined capabilities allow operators to secure infrastructure, detect revenue leakage, and enhance customer communication through AI/ML-powered solutions. Flexible deployment across cloud, hybrid, and on-premise environments support varied regulatory and operational needs, whilst managed services provide continuous fraud intelligence and operational support.
The Asian Telecom Awards is a premier awards programme that recognises telecom companies across the Asia Pacific for their contributions to industry advancement, technological innovation, and digital infrastructure development.
The Asian Telecom Awards is presented by Asian Telecom Magazine. To view the full list of winners, click here. If you want to join the 2027 awards programme and be acclaimed for delivering cutting-edge, award-winning telco products and services to customers, please contact Julie Anne Nunez - Difuntorum at +(65) 3158 1386 ext. 242. You may also reach out via [email protected].
