In Focus

EY names top risks for telcos in 2026

Biggest threats include inadequate operating models and ineffective transformation.
2 days ago

EY names top risks for telcos in 2026

Biggest threats include inadequate operating models and ineffective transformation.
2 days ago

Telcos in China face 'significant decline' in revenues from mobile voice service

Consumers continue to shift towards online communication platforms.

Growing AI demand triggers neocloud solution surge

The global neocloud segment will potentially expand by a CAGR of 82% between 2021 and 2025.

How telcos can strengthen customer loyalty

To improve customer loyalty, companies should focus on simplifying their processes and diversifying rewards.

Data centres to serve as 'growth engine' for Asia Pacific telcos

Telecom firms in the region increasingly investing in data facilities.

Vietnam to mete out huge fines against telcos in number portability issue

Complaints persist despite feature's existence for nearly seven years.

Telcos in Nepal face big losses amidst social media ban

The likes of Facebook and YouTube banned after failing to register.

New Zealand seeks public feedback as part of telecom sector review

Consultation ongoing amidst concerns that some rules may now be outdated.

PH to ease entry into internet service industry via new law

Legislation to address issues of prohibitive cost and poor connectivity.

India rolls out standardised framework to assess buildings' digital connectivity

Newly released manual part of realising 'Digital India' vision.

Australian regulator takes Optus to court over data breach

One contravention alleged for each of over nine million people said to have been impacted.

What is driving growth in Japan's telecom sector?

Industry players cited for their network expansion efforts.

India releases draft National Telecom Policy 2025

New policy in response to next-generation technologies.

Hong Kong begins probe over Louis Vuitton data breach

Investigation underway as leak affects over 400,000 HK customers.

B2B customers want more from telecom operators

Industry expected to play bigger role beyond core connectivity.

Telcos in India, Vietnam, PH face growth opportunity amidst connectivity gap

Study cites millions of untapped customers as targets of digital inclusion.

Customer service seen as key to telco loyalty, study finds

Five in 10 users will switch providers due to poor customer service.